Format Paperback / softback
Pages 224
Publication date 16/08/2008
Publisher McGraw-Hill Education - Europe
EAN Code 9780071597326
Used Book in Good Conditions
9,00 €
Offers ready-to-use phrases that help readers avoid disasters, steer clear of sticky circumstances with coworkers, and leave them in control. This guide provides words for various situations, including: handling criticism and being heard criticizing; picking up the ball when someone else has dropped it; and deflecting a flirtatious client.
| Weight | 246 g |
|---|---|
| Dimensions | 202 × 131 × 11 mm |