Contact Center Management
Jan Smets
Lannoo Publishers, 2019
36,50 €On orderDelivery: 2-3 weeks
Contact Center Management is an investigation into the stereotypes surrounding the sector. As it steers clear of hollowed-out theory and vague slogans, it offers a grounded approach to the creation of value for your company as well as for any client.
- ISBN-13
- 9789401454100
- ISBN-10
- 9401454108
- Publisher
- Lannoo Publishers
- Year
- 2019
- Publication date
- 2019-01-18
- Pages
- 286
- Dimensions
- 170x239x25
- Weight
- 658