The Service Innovation Handbook
Lucy Kimbell
BIS Publishers B.V., 2015
44,50 €On orderDelivery: 2-3 weeks
This is an action-oriented book for managers and entrepreneurs searching ways to tackle issues they face in terms of developing and delivering services. The book focuses on service organizations, but has a broad interpretation of what services are.
- ISBN-13
- 9789063693534
- ISBN-10
- 9063693532
- Publisher
- BIS Publishers B.V.
- Year
- 2015
- Publication date
- 2015-01-12
- Pages
- 240
- Dimensions
- 190x240x21
- Weight
- 706