Process Management for the Extended Enterprise
Andrea Tramontano, Stefano Tonchia
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG, 2012
66,50 €On orderDelivery: 2-3 weeks
Process Management, with its key concepts of internal customer and process ownership, is becoming one of the most important competitive weapons for firms and can determine a strategic change in the way business is carried out (Business Process Reengineering - B.P.R.).
- ISBN-13
- 9783642620829
- ISBN-10
- 3642620825
- Publisher
- Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
- Year
- 2012
- Publication date
- 2012-08-30
- Pages
- 273
- Dimensions
- 235x155x