Service Quality in Indian Hospitals
K. Ganesh, M. Punniyamoorthy, Rani Susmitha, Sanjay Mohapatra
Springer International Publishing AG, 2018
66,50 €On orderDelivery: 2-3 weeks
This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particularly in government hospitals), which forces patients to opt for private hospitals that are generally much more expensive than government hospitals.
- ISBN-13
- 9783319885032
- ISBN-10
- 3319885030
- Publisher
- Springer International Publishing AG
- Year
- 2018
- Publication date
- 2018-08-29
- Pages
- 106
- Dimensions
- 235x155x