The Satisfaction of Change
Manlio Del Giudice, Maria Rosaria Della Peruta
Springer International Publishing AG, 2018
133,25 €On orderDelivery: 2-3 weeks
This book analyzes the impact of the digital economy on customer satisfaction, shopping experience, resistance to change, script theory, and loyalty.
- ISBN-13
- 9783319824550
- ISBN-10
- 3319824554
- Publisher
- Springer International Publishing AG
- Year
- 2018
- Publication date
- 2018-08-07
- Pages
- 138
- Dimensions
- 210x148x