Designing Better Services
Beatrice Villari, Francesca Foglieni, Stefano Maffei
Springer International Publishing AG, 2017
79,75 €On orderDelivery: 2-3 weeks
Based on these experiences it extensively discusses evaluation, with a particular focus on service evaluation, and explains its importance in supporting service design and fostering innovation throughout the service design process.
- ISBN-13
- 9783319631776
- ISBN-10
- 3319631772
- Publisher
- Springer International Publishing AG
- Year
- 2017
- Publication date
- 2017-10-05
- Pages
- 115
- Dimensions
- 235x155x