AI and Analytics for Smart Cities and Service Systems
Springer Nature Switzerland AG, 2021
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Regardless of its size and service, every service organization is a service system. Due to the socio-technical nature of service systems, a systems approach must be adopted in order to design, develop and deliver services aimed at meeting end users’ utilitarian and socio-psychological needs alike.
- ISBN-13
- 9783030902742
- ISBN-10
- 3030902749
- Publisher
- Springer Nature Switzerland AG
- Year
- 2021
- Publication date
- 2021-11-12
- Pages
- 406
- Dimensions
- 235x155x