The Virtual Reference Handbook
Diane K Kovacs
Facet Publishing, 2007
116,95 €On orderDelivery: 2-3 weeks
Aims to help reference librarians develop the communication skills and resources they need to work effectively in the digital reference environment. This handbook demonstrates how to adapt traditional face-to-face reference interview skills to the virtual interview, and how to interpret and use communication techniques.
- ISBN-13
- 9781856046268
- ISBN-10
- 1856046265
- Publisher
- Facet Publishing
- Year
- 2007
- Publication date
- 2007-03-15
- Pages
- 152
- Dimensions
- 227x155x9
- Weight
- 252