Managing Stress and Conflict in Libraries
Sheila Pantry
Facet Publishing, 2007
101,25 €On orderDelivery: 2-3 weeks
Defines what should and should not be tolerated in a healthy and safe working environment. This title introduces the reporting procedures and communication skills leading to conflict resolution, enabling both employees and managers to consider situations consistently, based on risk assessment previously carried out.
- ISBN-13
- 9781856046138
- ISBN-10
- 1856046133
- Publisher
- Facet Publishing
- Year
- 2007
- Publication date
- 2007-06-15
- Pages
- 160
- Dimensions
- 235x158x11
- Weight
- 264