Designing the Best Call Center for Your Business
Brendan Read
Taylor & Francis Ltd, 2005
84,50 €On orderDelivery: 2-3 weeks
Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f
- ISBN-13
- 9781578203130
- ISBN-10
- 1578203139
- Publisher
- Taylor & Francis Ltd
- Year
- 2005
- Publication date
- 2005-01-02
- Pages
- 300
- Dimensions
- 228x156x24
- Weight
- 522