A Practical Guide to CRM
Janice Reynolds
Taylor & Francis Ltd, 2002
84,50 €On orderDelivery: 2-3 weeks
In today's global economy the customer has more and better choices than ever before, bringing on one of the biggest challenges the business community faces today - customer loyalty and retention
- ISBN-13
- 9781578201020
- ISBN-10
- 1578201020
- Publisher
- Taylor & Francis Ltd
- Year
- 2002
- Publication date
- 2002-02-05
- Pages
- 304
- Dimensions
- 227x154x19
- Weight
- 494