Tele-Stress
Stephen Coscia
Taylor & Francis Ltd, 1998
43,50 €On orderDelivery: 2-3 weeks
This book will help telephone professionals to: - Reduce on-the-job telephone stress - Enhance telephone communications skills - Build stronger customer relationships over the telephone - Learn practical, common sense telephone strategies that really work ;
- ISBN-13
- 9781578200290
- ISBN-10
- 1578200296
- Publisher
- Taylor & Francis Ltd
- Year
- 1998
- Publication date
- 1998-01-11
- Pages
- 130
- Dimensions
- 229x152x
- Weight
- 240