Maximizing Call Center Performance
Madeline Bodin
McGraw-Hill Education - Europe, 1999
54,50 €On orderDelivery: 2-3 weeks
Ever wish you could find out how North America's biggest and most advanced call centers are really using call center technology? Want to know how successful call centers have solved the problems behind basic call center functions such as order handling, h
- ISBN-13
- 9781578200269
- ISBN-10
- 1578200261
- Publisher
- McGraw-Hill Education - Europe
- Year
- 1999
- Publication date
- 1999-01-01
- Pages
- 137
- Dimensions
- 157x229x9
- Weight
- 226