Transactional Six Sigma and Lean Servicing
Betsi Harris Ehrlich
Taylor & Francis Inc, 2002
220,75 €On orderDelivery: 2-3 weeks
A 'how-to' book that serves as a practical guide for implementing Six Sigma and Lean Manufacturing methods in a transactional service oriented environment. It uses real case studies and examples to show how Six Sigma and Lean Servicing techniques have been implemented and proven effective in achieving substantial documented results.
- ISBN-13
- 9781574443257
- ISBN-10
- 1574443259
- Publisher
- Taylor & Francis Inc
- Year
- 2002
- Publication date
- 2002-06-13
- Pages
- 296
- Dimensions
- 234x156x
- Weight
- 590