Quality is Everybody's Business
Joan E. Gebhardt, Patrick L. Townsend
Taylor & Francis Ltd, 1999
189,25 €On orderDelivery: 2-3 weeks
Done correctly, TQM can be implemented in six to eight months. This title discusses how to define and implement a complete quality process. It explores the relationship between the three major components of a quality process - leadership, participation, and measurement - and shows how to untangle complex theory into everyday guidelines.
- ISBN-13
- 9781574442847
- ISBN-10
- 1574442848
- Publisher
- Taylor & Francis Ltd
- Year
- 1999
- Publication date
- 1999-12-03
- Pages
- 392
- Dimensions
- 234x156x
- Weight
- 658