Freedom from Command and Control
John Seddon
Taylor & Francis Inc, 2005
88,75 €On orderDelivery: 2-3 weeks
Through case material, this Toyota Production Systems adherent illustrates how systems thinking leads to improved service, revenues, and staff morale. He also posits that the service industry fundamentally differs from manufacturing, and shows how Toyota production principles can be transformed for application in that arena.
- ISBN-13
- 9781563273278
- ISBN-10
- 1563273276
- Publisher
- Taylor & Francis Inc
- Year
- 2005
- Publication date
- 2005-08-12
- Pages
- 256
- Dimensions
- 161x233x19
- Weight
- 510