Integrating Total Quality Management in a Library Setting
Susan Barnard, Susan Jurow
Taylor & Francis Inc, 1993
292,50 €On orderDelivery: 2-3 weeks
This volume introduces strategies for translating principles of total quality management from the profit-based manufacturing sector to the library setting. It provides guidelines for planning and implementation so that libraries can use total quality management to improve library services.
- ISBN-13
- 9781560244639
- ISBN-10
- 1560244631
- Publisher
- Taylor & Francis Inc
- Year
- 1993
- Publication date
- 1993-07-19
- Pages
- 210
- Dimensions
- 229x152x
- Weight
- 560