Efficiency in the Public Sector
Springer-Verlag New York Inc., 2010
172,25 €On orderDelivery: 2-3 weeks
For a government agency that provides a public service, striving for unreasonable benchmark targets for efficiency may lead to a deterioration of service quality, along with an increase in stress and job dissatisfaction for public sector employees.
- ISBN-13
- 9781441949233
- ISBN-10
- 1441949232
- Publisher
- Springer-Verlag New York Inc.
- Year
- 2010
- Publication date
- 2010-12-03
- Pages
- 302
- Dimensions
- 158x235x22
- Weight
- 458