Designing Service Excellence
Brian Hunt, Toni Ivergard
Taylor & Francis Inc, 2014
127,25 €On orderDelivery: 2-3 weeks
- ISBN-13
- 9781439840467
- ISBN-10
- 1439840466
- Publisher
- Taylor & Francis Inc
- Year
- 2014
- Publication date
- 2014-11-13
- Pages
- 194
- Dimensions
- 241x157x16
- Weight
- 422