Technical Support Essentials
Andrew Sanchez, Karen Sleeth
APress, 2009
59,75 €On orderDelivery: 2-3 weeks
Technical Support Essentials is a book about the many facets of technical support. The topics range from good work habits to the way technical support groups establish their own style of work.
- ISBN-13
- 9781430225478
- ISBN-10
- 1430225475
- Publisher
- APress
- Year
- 2009
- Publication date
- 2009-12-30
- Pages
- 269
- Dimensions
- 234x191x15
- Weight
- 508