Business and Service Telephone Conversations
Cecilia Varcasia
Palgrave Macmillan, 2013
66,50 €On orderDelivery: 2-3 weeks
This book considers the sequential deployment of the receiver's response to the caller's request in telephone service encounters between native speakers in the U.K, Germany and Italy analysing the different response formats and their grammatical configuration.
- ISBN-13
- 9781137286178
- ISBN-10
- 1137286172
- Publisher
- Palgrave Macmillan
- Year
- 2013
- Publication date
- 2013-10-16
- Pages
- 181
- Dimensions
- 223x139x17
- Weight
- 354