The Nordstrom Way to Customer Experience Excellence
Creating a Values-Driven Service Culture
Reeves, breAnne O., Robert (Seattle, Washington) Spector, Spector, Robert (Seattle, Washington)
John Wiley & Sons Inc, 2017
14,50 €In storeDelivery: 24/48 hours
1 copy in store
- ISBN-13
- 9781119375357
- ISBN-10
- 9781119375357
- Publisher
- John Wiley & Sons Inc
- Year
- 2017
- Publication date
- 2017-11-10
- Pages
- 224
- Dimensions
- 213 x 275 x 26
- Weight
- 416
- Condition
- Used