The Experience
Brian Church, Bruce Loeffler
John Wiley & Sons Inc, 2015
29,25 €On orderDelivery: 2-3 weeks
Bring Disney-level customer experience to your organization with insider guidance The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company.
- ISBN-13
- 9781119028659
- ISBN-10
- 1119028655
- Publisher
- John Wiley & Sons Inc
- Year
- 2015
- Publication date
- 2015-05-08
- Pages
- 304
- Dimensions
- 238x164x28
- Weight
- 506