Customer Experience For Dummies
Bob (The Employee Engagement Group) Kelleher, Roy Barnes
John Wiley & Sons Inc, 2015
25,25 €On orderDelivery: 2-3 weeks
Gain, engage, and retain customers with positive experiences A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth.
- ISBN-13
- 9781118725603
- ISBN-10
- 1118725603
- Publisher
- John Wiley & Sons Inc
- Year
- 2015
- Publication date
- 2015-01-20
- Pages
- 368
- Dimensions
- 237x190x21
- Weight
- 654