Quality Service Management
John Maleyeff
Taylor & Francis Ltd, 2022
60,75 €On orderDelivery: 2-3 weeks
Providing clear guidance for anyone servicing internal or external customers, this book offers a framework for analyzing and managing quality using a comprehensive closed-loop approach. It details basic statistical techniques and packages the framework, procedures, and methods into a management construct.
- ISBN-13
- 9781032057514
- ISBN-10
- 1032057513
- Publisher
- Taylor & Francis Ltd
- Year
- 2022
- Publication date
- 2022-05-06
- Pages
- 202
- Dimensions
- 152x227x22
- Weight
- 336