Benchmarking in Tourism and Hospitality Industries
Karl (Modul University, Wien, Austria) Wober
CABI Publishing, 2002
171,95 €On orderDelivery: 2-3 weeks
This comprehensive and unique work offers a methodological framework for answering key benchmarking questions, with world-wide coverage and usage. Benchmarking is a buzzword of the last decade that describes a method for comparing different companies, by measuring various data, performance and goals.
- ISBN-13
- 9780851995533
- ISBN-10
- 0851995535
- Publisher
- CABI Publishing
- Year
- 2002
- Publication date
- 2002-08-12
- Pages
- 288
- Dimensions
- 242x165x25
- Weight
- 672