Computer Telephony Integration
William A. Yarberry Jr.
Taylor & Francis Ltd, 2002
220,75 €On orderDelivery: 2-3 weeks
Communications and IT professionals are often asked to make decisions that affect telecommunications services and costs for years. This book explains convergence, telephony standards, powerful tools for call centers, IP telephony, infrastructure management tools, and advanced business applications using SS7 and its open system successors.
- ISBN-13
- 9780849314384
- ISBN-10
- 0849314380
- Publisher
- Taylor & Francis Ltd
- Year
- 2002
- Publication date
- 2002-12-17
- Pages
- 432
- Dimensions
- 234x156x
- Weight
- 771