The World of Customer Service
Pattie (Northern Arizona University) Gibson
Cengage Learning, Inc, 2011
146,50 €On orderDelivery: 2-3 weeks
Helps you teach your students exemplary customer service practices which is used by professionals in various types of organizations and demonstrate how these skills are critical to reaching company goals, dealing with problems and complaints, and satisfying customers.
- ISBN-13
- 9780840064240
- ISBN-10
- 0840064241
- Publisher
- Cengage Learning, Inc
- Year
- 2011
- Publication date
- 2011-06-20
- Pages
- 224
- Dimensions
- 273x216x10
- Weight
- 470