101 Activities for Delivering Knock Your Socks Off Service
Ann Thomas, Jill Applegate
HarperCollins Focus, 2018
42,75 €On orderDelivery: 2-3 weeks
From the bestselling Knock Your Socks Off Service series, this valuable tool book includes a plethora of fast and effective activities that teach customer service professionals how to provide world-class service.
- ISBN-13
- 9780814414446
- ISBN-10
- 0814414443
- Publisher
- HarperCollins Focus
- Year
- 2018
- Publication date
- 2018-03-06
- Pages
- 384
- Dimensions
- 234x188x24
- Weight
- 776