Serving Online Customers
Donald A. (Retired from University of California, Merced) Barclay
Bloomsbury Publishing Plc, 2014
97,50 €On orderDelivery: 2-3 weeks
To compete in the digital age, libraries must provide outstanding customer service to their virtual users. Serving Online Customers: Lessons for Libraries from the Business World is a practical guide to help libraries adopt and adapt the best practices of e-business for their own online operations.
- ISBN-13
- 9780810887329
- ISBN-10
- 0810887320
- Publisher
- Bloomsbury Publishing Plc
- Year
- 2014
- Publication date
- 2014-07-23
- Pages
- 232
- Dimensions
- 152x230x17
- Weight
- 358