Quality Improvement in European Public Services
SAGE Publications Inc, 1995
105,25 €On orderDelivery: 2-3 weeks
Provides a theoretical framework which helps the reader make sense of the detail contained in the later case studies. This title shows how choosing a particular concept of quality has significant political and organizational consequences and also discusses how quality may be measured.
- ISBN-13
- 9780803974654
- ISBN-10
- 0803974655
- Publisher
- SAGE Publications Inc
- Year
- 1995
- Publication date
- 1995-06-05
- Pages
- 208
- Dimensions
- 138x214x13
- Weight
- 262