Managing Conversations With Hostile Adults
Dennis R. Pollack, Georgia J. Kosmoski
SAGE Publications Inc, 2000
36,95 €On orderDelivery: 2-3 weeks
The real-life vignettes and practical analysis, resulting from more than 250 surveys and in-depth interviews, take you from reactive to proactive when facing real-world situations.
- ISBN-13
- 9780803968110
- ISBN-10
- 0803968116
- Publisher
- SAGE Publications Inc
- Year
- 2000
- Publication date
- 2000-11-24
- Pages
- 128
- Dimensions
- 228x152x
- Weight
- 230