Service Quality Management in Hospitality, Tourism, and Leisure
Beverley Sparks, Connie Mok, Jay Kadampully
Taylor & Francis Inc, 2001
117,25 €On orderDelivery: 2-3 weeks
- ISBN-13
- 9780789011411
- ISBN-10
- 0789011417
- Publisher
- Taylor & Francis Inc
- Year
- 2001
- Publication date
- 2001-01-04
- Pages
- 358
- Dimensions
- 212x154x19
- Weight
- 478