The 60-Minute Active Training Series: How to Resolve Conflict Effectively, Leader's Guide
Freda Hansburg, Melvin L. (Temple University) Silberman
John Wiley & Sons Inc, 2005
31,75 €On orderDelivery: 2-3 weeks
Aims to teach participants the skills they need to successfully resolve conflict and create win-win situations. This book shows how to: get tension right out on the table; figure out what's bothering the other person; and communicate the real, underlying concerns.
- ISBN-13
- 9780787973513
- ISBN-10
- 0787973513
- Publisher
- John Wiley & Sons Inc
- Year
- 2005
- Publication date
- 2005-01-07
- Pages
- 32
- Dimensions
- 277x217x5
- Weight
- 128