Emerging Systems for Managing Workplace Conflict
David B. (Cornell University) Lipsky, Richard (Phoenix, Arizona) Fincher, Ronald L. (Cornell University) Seeber
John Wiley & Sons Inc, 2003
90,95 €On orderDelivery: 2-3 weeks
Presents examples as well as methods and tools for integrating systems of dispute resolution into standard corporate procedures. This book investigates how the systems organizations have developed to manage common and costly workplace conflicts involving supervisor-employee relationships, and race, age, and gender discrimination complaints.
- ISBN-13
- 9780787964344
- ISBN-10
- 0787964344
- Publisher
- John Wiley & Sons Inc
- Year
- 2003
- Publication date
- 2003-05-16
- Pages
- 432
- Dimensions
- 238x161x33
- Weight
- 720