Emotional Labor and Crisis Response
Mary E. Guy, Meredith A. Newman, Sharon H. Mastracci
Taylor & Francis Ltd, 2011
72,75 €On orderDelivery: 2-3 weeks
The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the gravest challenges.
- ISBN-13
- 9780765625199
- ISBN-10
- 0765625199
- Publisher
- Taylor & Francis Ltd
- Year
- 2011
- Publication date
- 2011-09-15
- Pages
- 192
- Dimensions
- 229x152x
- Weight
- 272