The Service-Dominant Logic of Marketing

Robert F. Lusch, Stephen L. Vargo

Taylor & Francis Ltd, 2006

98,50 €On orderDelivery: 2-3 weeks

Presents a paradigm for the marketing discipline that is service-oriented, customer-oriented, relationship-focused, and knowledge-based, and places marketing, once viewed as a support function, central to overall business strategy. This book elaborates on this model to provide insight and commentary.

ISBN-13
9780765614919
ISBN-10
076561491X
Publisher
Taylor & Francis Ltd
Year
2006
Publication date
2006-02-01
Pages
449
Dimensions
292x216x5
Weight
155