The Service-Dominant Logic of Marketing

Robert F. Lusch, Stephen L. Vargo

Taylor & Francis Ltd, 2006

392,75 €On orderDelivery: 2-3 weeks

Presents a paradigm for the marketing discipline that is service-oriented, customer-oriented, relationship-focused, and knowledge-based, and places marketing, once viewed as a support function, central to overall business strategy. This book elaborates on this model to provide insight and commentary.

ISBN-13
9780765614902
ISBN-10
0765614901
Publisher
Taylor & Francis Ltd
Year
2006
Publication date
2006-05-15
Pages
468
Dimensions
186x262x32
Weight
1028