Customer Service Intelligence
Merilynn Van Der Wagen
Taylor & Francis Ltd, 2007
72,75 €On orderDelivery: 2-3 weeks
Presents a wide range of management and educational theories that offer different approaches for the customer service trainer. This book features case studies and examples that bring customer service intelligence to life.
- ISBN-13
- 9780750681902
- ISBN-10
- 075068190X
- Publisher
- Taylor & Francis Ltd
- Year
- 2007
- Publication date
- 2007-10-08
- Pages
- 208
- Dimensions
- 242x189x12
- Weight
- 412