Customer Service Training
Maxine Kamin
Taylor & Francis Ltd, 2006
107,95 €On orderDelivery: 2-3 weeks
The Trainer’s Workshop Series is designed to be a practical, hands-on roadmap to help you quickly develop training in key business areas. Each book in the series offers all the exercises, handouts, assessments, structured experiences and ready-to-use presentations needed to develop effective training sessions. In addition to easy-to-use icons, each
- ISBN-13
- 9780750663632
- ISBN-10
- 0750663634
- Publisher
- Taylor & Francis Ltd
- Year
- 2006
- Publication date
- 2006-04-25
- Pages
- 224
- Dimensions
- 296x210x13
- Weight
- 618