Quality Issues in Heritage Visitor Attractions
Ian Yeoman
Taylor & Francis Ltd, 2000
259,95 €On orderDelivery: 2-3 weeks
Covers a diverse range of quality issues and theories in the context of heritage attractions. This text presents a different 'flavour' of quality by looking at aspects such as critical success factors for heritage organizations, methods of quality improvement, developing the concept and offering, and quality tools for managers.
- ISBN-13
- 9780750646758
- ISBN-10
- 0750646756
- Publisher
- Taylor & Francis Ltd
- Year
- 2000
- Publication date
- 2000-12-04
- Pages
- 294
- Dimensions
- 169x245x26
- Weight
- 628