Business Process Mapping
J. Mike Jacka, Paulette J. Keller
John Wiley & Sons Inc, 2009
88,25 €On orderDelivery: 2-3 weeks
Now fully revised and updated--a powerful, customer-focused tool for business improvement Now in a Second Edition, Business Process Mapping is a powerful tool that offers a solid understanding of any given process, as well as the methods for that process to be more effective, and ensures that true value is being provided to customers.
- ISBN-13
- 9780470444580
- ISBN-10
- 0470444584
- Publisher
- John Wiley & Sons Inc
- Year
- 2009
- Publication date
- 2009-07-10
- Pages
- 336
- Dimensions
- 230x160x29
- Weight
- 624