The Practical Guide to Achieving Customer Satisfaction in Events and Hotels
Adrian Martin, Philip (Edge Hotel School, University of Essex, UK) Berners
Taylor & Francis Ltd, 2022
69,75 €On orderDelivery: 2-3 weeks
The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the 4th title in the Routledge series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels.
- ISBN-13
- 9780367723859
- ISBN-10
- 0367723859
- Publisher
- Taylor & Francis Ltd
- Year
- 2022
- Publication date
- 2022-07-18
- Pages
- 180
- Dimensions
- 154x234x18
- Weight
- 304