Designing and Delivering Superior Customer Value
Art (Nova Southeastern University, Fort Lauderdale, Florida, USA) Weinstein, William C. Johnson
Taylor & Francis Ltd, 2019
317,25 €On orderDelivery: 2-3 weeks
First Published in 1999, this book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness, and how to create and provide outstanding customer value to the target market(s).
- ISBN-13
- 9780367230180
- ISBN-10
- 0367230186
- Publisher
- Taylor & Francis Ltd
- Year
- 2019
- Publication date
- 2019-05-23
- Pages
- 388
- Dimensions
- 234x156x
- Weight
- 900