Information Technology in the Service Society
Committee to Study the Impact of Information Technology on the Performance of Service Activities, Computer Science and Telecommunications Board, National Research Council
National Academies Press, 1994
140,50 €On orderDelivery: 2-3 weeks
Examines what macroeconomic data do and do not show about the impact of information technology on service-sector productivity. This book assesses the ways in which different service firms have implemented information technology, examining the impact of management actions and styles on the perceived benefits of information technology in services.
- ISBN-13
- 9780309048767
- ISBN-10
- 0309048761
- Publisher
- National Academies Press
- Year
- 1994
- Publication date
- 1994-01-01
- Pages
- 288
- Dimensions
- 229x152x25
- Weight
- 476