The New Operational Culture
Beatriz Munoz-Seca, J. Riverola
Palgrave Macmillan, 2008
66,50 €On orderDelivery: 2-3 weeks
Imparting experiences from the theatre world to show how to manage operations in the 21st century, this book provides the key ideas necessary to implement a new operational culture that will lead to excellence in service. This is a must read for executives who wish their operations to be effective and to find satisfaction in shared success.
- ISBN-13
- 9780230220966
- ISBN-10
- 0230220967
- Publisher
- Palgrave Macmillan
- Year
- 2008
- Publication date
- 2008-11-12
- Pages
- 270
- Dimensions
- 216x140x
- Weight
- 464