Difficult Conversations
Heen, Sheila, Patton, Bruce, Stone, Douglas
Penguin Books Ltd, 2000
18,95 €On orderDelivery: 2-3 weeks
What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. This book helps you to turn your difficult conversations into positive, problem-solving experiences.
- ISBN-13
- 9780140277821
- ISBN-10
- 014027782X
- Publisher
- Penguin Books Ltd
- Year
- 2000
- Publication date
- 2000-05-25
- Pages
- 272
- Dimensions
- 196x130x18
- Weight
- 194