The Moderator's Survival Guide

Donna (Senior Usability Specialist) Tedesco, Fiona (Senior Usability Consultant) Tranquada

Elsevier Science & Technology, 2013

58,95 €On orderDelivery: 2-3 weeks

Describes the principles that should always guide your interactions with participants from a real-world perspective. This title provides you with examples of how to apply these principles across a variety of situations throughout the user research process, from technical difficulties to emotional outbursts to awkward interactions.

ISBN-13
9780124047006
ISBN-10
0124047009
Publisher
Elsevier Science & Technology
Year
2013
Publication date
2013-11-21
Pages
364
Dimensions
235x191x16
Weight
760