Managing Customer Service
Institute of Leadership & Management
Taylor & Francis Ltd, 2007
69,75 €On orderDelivery: 2-3 weeks
Contains a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. This series consists of books whose learning content is closely aligned to the Level 3 S/NVQ in Management.
- ISBN-13
- 9780080464190
- ISBN-10
- 008046419X
- Publisher
- Taylor & Francis Ltd
- Year
- 2007
- Publication date
- 2007-04-27
- Pages
- 106
- Dimensions
- 297x209x7
- Weight
- 302